English
Dutch
English
French
German
Login
Support desk
How can we help you today?
Enter your search term here...
Search
General information
Dashboard and App updates
1
Release schedule 2020 dashboard and app
General support
App
10
How can I use a QR code for time registration?
How do I change my password using the app?
How do I order new NFC tags?
I am unable to sign in the App
I can't add a photo in the app?
Read more (10)
Dashboard
5
How can I change my password in the dashboard?
How can I change the language in the dashboard?
How do I activate my account after receiving an activation link?
I am not receiving any e-mail notifications
I can't log in to my Dashboard?
Control
Dashboard
24
Deactivate a client in Leviy
How can I change a user's email address?
How can I change the Clients, Objects and/or Units in a Group?
How can I configure tasks on an object?
How can I create a new Client?
Read more (24)
Housekeeping
App
6
How do I as a Supervisor check a room?
As a Room Attendant I want to see my list of rooms that need to be cleaned
As a Supervisor how do I change an assigned Room Attendant?
How can I view the progress of my Room Attendants, as a Supervisor?
How can I work with a checklist, as a Supervisor?
Read more (6)
Dashboard
7
How can I make a Housekeeping Planning?
How can I see the average cleaning time?
How do I change the cleaning time of the different tasks?
How do I edit a cleaning task for a unit (room)?
How do I see the current cleaning times in the dashboard?
Read more (7)
Cleaning statuses
App
5
How can I filter on one cleaning status?
How do I change the status of a unit?
How do I see the current statuses of my units?
In what ways can I sort the statuses?
What do the icons of the statuses mean?
Dashboard
8
How do I adjust Unit Labels?
How do I assign an employee to a Unit?
How do I change Remarks on units?
How do I configure labels for my unit category?
How do I generate an import file for Planned Statuses?
Read more (8)
Issues
App
6
How do I add a new Action to an issue?
How do I assign an employee to an existing issue?
How do I assign an employee to an existing issue?
How do I change an issue's Type or the issue's Assignee?
How do I create a new Issue?
Read more (6)
Dashboard
7
How can I close an issue?
How can I configure issue types?
How can I view issues in the Dashboard?
How do I add an Action for an issue?
How do I close or re-open multiple Issues in one go?
Read more (7)
DKS
Dashboard
7
How can I delete scheduled assessments that are (or not) assigned to a supervisor?
How can I link a DKS to an object?
How can I make a PDF of my executed DKS assessment?
How can I plan a DKS in the Dashboard?
How do I perform a DKS analysis?
Read more (7)
Checklist
App
6
Are my previous assessments accessible in the app?
How can I plan a Checklist in the App?
How can I select an employee for a Checklist
How do I fill in a checklist?
I am unable to send a checklist
Read more (6)
Dashboard
7
How do I add a translation to an existing checklist?
Can I change the standard answer for my questions?
How can I schedule an assessment in the Dashboard?
How do I adjust a question in a checklist?
How do I change the mark definitions of a checklist?
Read more (7)
Documents
Dashboard
5
How do I add a Document?
How do I add document Topics?
How do I set a document's availability?
How do organizational filters work while adding a new document
What are document topics?
App
3
How can I filter the documents in the app by type?
How can I sort the documents in the app?
What types of documents can I see in my app?
Files
App
2
How can I filter files in the app?
Where do I find my files in the app?
Files
11
How do I add a file category?
How do I add a file?
How do I add a general file?
How do I add a new version
How do I change the file category of an existing file?
Read more (11)
Forms
App
5
Can I view my completed forms in the app?
How can I fill in a form?
I am unable to send a form
I miss a certain form
Where can I find the various forms?
Dashboard
6
Can my customer receive a notification by e-mail?
How can I delete a submitted form?
How do I create a new form?
I received an e-mail notification with an incorrect form.
In which file types can I download the completed form?
Read more (6)
MKS
Dashboard
2
How can I create elements for an MKS control?
How does the calculation of a MKS assessment work?
Audits
Audits app
1
Audits app - Fact sheet
LEVIY Analytics
Dashboard
9
Data security explained - Why do I only see the data from my own organisation?
Drilling Down in a Widget
Finding dashboards in LEVIY Analytics
Getting Started with Leviy Analytics under 10 Minutes
How do I reach the analytics environment?
Read more (9)
Filtering
5
Adjusting filters using the filter panel
Adjusting the date filter - How do I change which dates are visible?
Filtering the dashboard by making use of widgets
Opening and closing the filter panel
Resetting the dashboard filters
Exporting
3
Downloading tables as Excel or CSV
Downloading the dashboard as PDF
Exporting individual widgets
Data alerts, & chatbots
2
Chatbots for Slack, Skype and Facebook Messenger
How do I setup data alerts?
Manuals Leviy Dashboards
3
Issues
Planning
User Presence
