English
Dutch
English
French
German
Login
Support desk
How can we help you today?
Enter your search term here...
Search
Submit a ticket
My tickets
Frequently asked questions
General information
Release schedule 2021
Release Notes ✍️ - 29th of March 2021
Release Notes ✍️ - 23rd of February 2021
Release Notes ✍️ - 20th of January 2021
Release Notes ✍️ - 15th of December 2020
View more
General support
What are the minimum requirements for a tablet/mobile phone to use the Leviy App?
How do I order new NFC tags?
How can I change the text size in the Leviy app?
View more
Control
How do I create clients, objects and units?
How do I deactivate Clients, Objects and Units?
How can I add rooms?
How do I manage a group?
How do I manage elements for the audit definitions?
View more
Accounts
What are groups, roles and user types?
How do I register a user?
How can I change the details of a user?
How do I logout, block or delete a user?
How do I change my password?
View more
Files
How do I add a file category?
How do I add a new file?
How do I link existing files to new Clients, Objects or Unit Categories?
What are orphan files?
How do I add a general file?
View more
Forms
How do I fill out a form?
How can I view a submitted form?
How do I configure a form?
View more
Housekeeping
How can I make the planning for the cleaning of hotel rooms?
How can I change the planning of hotel room cleaning?
How do I register the cleaning of a hotel room as a Room Attendant?
How do I mark a Room Attendant as a Self-checker?
View more
Quality
How do I configure a checklist?
How do I translate a checklist definition?
How do I change an existing Checklist definition?
How do I start a checklist?
How can I view the report of a completed Checklist?
View more
Leviy Analytics
Log in to Leviy Analytics
Leviy Analytics in less than 10 minutes
Basics of Leviy Analytics
Filtering the Dashboards
Export from a Board
View more
Issues
How do I configure issue types?
How do I report an issue?
How do I add an action to an issue?
How do I close an issue?
How do I reopen a closed issue?
View more
Registrations
How can I configure tasks?
How can I schedule recurring tasks?
How can I register tasks in Leviy?
Where can I view the registered tasks?
What are the options for attendance registration?
View more
Cleaning status
How do I create the planning in Planned statuses?
How can I change the cleaning status planning after converting?
How do I postpone a cleaning?
How do I change a unit status in the App?
View more