Support desk

Dashboard

I can't log in to my Dashboard?
If you can't log in to your Dashboard, the following steps need to be checked first. Make sure that the device has a wired connection, 4G or a Wifi-...
Tue, 28 May, 2019 at 11:31 AM
How can I change my password in the dashboard?
It may occur that the password made by LEVIY or the system manager is difficult to remember. Or that a user has forgotten his/her own password and it is not...
Thu, 21 Mar, 2019 at 2:26 PM
How do I activate my account after receiving an activation link?
When a new user account is created, an activation link can be sent to the e-mail address of the new user. This enables the user to activate his/her own acco...
Mon, 9 Apr, 2018 at 11:53 AM
How can I change the language in the dashboard?
It may occur that a user would like to change the language in the dashboard. Currently, LEVIY is available in 5 languages; Dutch, English, French, German an...
Tue, 28 May, 2019 at 11:30 AM
I am not receiving any e-mail notifications
Data is sent with the LEVIY app on a daily basis. LEVIY allows users to receive an e-mail notification when data is sent. This way a user is notified when ...
Mon, 9 Apr, 2018 at 11:59 AM