Support desk

App

I am unable to sign in the App
It is possible that a user has signed out on the device. If this is the case, the user has to try signing in again. If signing in fails to work, an error me...
Fri, 18 May, 2018 at 11:21 AM
How do I change my password using the app?
It may occur that the password made by LEVIY or the system manager is difficult to remember. Or that a user has forgotten his/her own password and it is not...
Wed, 6 Sep, 2017 at 12:25 PM
I am unable to send data in the App
The app has a synchronize button, which is used to send data to or collect data from the dashboard. Data collected from the dashboard will become visible in...
Fri, 20 Apr, 2018 at 1:37 PM
Which version of the App am I using?
LEVIY is continuously making improvements to the software. werkt aan een continue verbetering van haar software. This means that there are regular updates ...
Wed, 6 Sep, 2017 at 12:12 PM
I have trouble with the synchronisation in the app
The app has a synchronise button, which is used to send data to or collect data from the dashboard. Data collected from the dashboard will become visible in...
Wed, 6 Sep, 2017 at 12:14 PM
What are the requirements to install LEVIY on your phone or tablet?
To make sure the LEVIY App is working optimal on your phone or tablet, we have the below requirements. For the best experience, your device is not old...
Mon, 9 Apr, 2018 at 11:22 AM
How do I order new NFC tags?
In the LEVIY app it is possible to scan NFC tags if you are using an Android device. You can program a unit on a NFC tag. For example a bus, holiday home o...
Mon, 9 Apr, 2018 at 11:41 AM
My App is logged out (automatically)
It's possible that the user has a number of inspections, notifications or forms in the app ready to send. Sometimes it happens that they are only sent ...
Mon, 23 Apr, 2018 at 8:40 AM