Support desk

App

I am unable to sign in the App
It's possible that a user has signed out on his/her device. If so, the user has to try signing in again. If signing in fails to work, an error message ...
Wed, 22 Aug, 2018 at 2:29 PM
How do I change my password using the app?
It may occur that the password made by LEVIY or system manager is forgotten. Changing your own password can be done within the app.  Open the LEVIY app o...
Wed, 22 Aug, 2018 at 2:41 PM
I can't synchronize in the App
The message Failed, No connection may appear while trying to synchronize. The following steps need to be checked if this message occurs.  Make sure that ...
Wed, 22 Aug, 2018 at 3:04 PM
What are the requirements to install LEVIY on my phone and/or tablet?
To make sure the LEVIY App is working optimal on your phone and/or tablet, we have the below requirements. For the best experience, your device is not...
Tue, 18 Dec, 2018 at 1:41 PM
How do I order new NFC tags?
In the LEVIY app it is possible to scan NFC tags if you are using an Android device. You can program a unit on a NFC tag. For example a bus, holiday home o...
Mon, 9 Apr, 2018 at 11:41 AM
My App is logged out (automatically)
It's possible that the user has a number of inspections, notifications or forms in the app ready to send. Sometimes it happens that they are only sent ...
Mon, 23 Apr, 2018 at 8:40 AM
Where can I find the version information about my LEVIY app?
If you are not yet logged in the LEVIY app: When you start LEVIY, you will see a login screen when you are not yet logged in Press the i icon which is...
Wed, 22 Aug, 2018 at 3:16 PM
How can I use a QR code for time registration?
A QR code is nothing more than an advanced bar code. QR code stands for 'Quick Response' code. For example, when you use a QR code you can keep tr...
Wed, 24 Oct, 2018 at 12:14 PM