Creating a new Issue is fairly easy, but does depend on the way the Issues functionality is used in LEVIY. Issues can be created on Client, Object or Unit level, depending on the way there are setup in the application. For the sake of this tutorial, let's assume that issues are created and handled at Unit level.


Follow the below steps to create a new Issue


From the app's Home page

  1. Select the Unit (either through Client -> Object or Object -> Unit) for which a  new issue needs to be created
  2. Tap the red Issue button (or choose the appropriate Issue type when multiple types are present)
  3. Where applicable choose the issue type from the dropdown below Tyupe
  4. Enter a short descriptiove title for the new issue in the Issue field
  5. Add an optional description
  6. Set the status for the new issue
  7. Where applicable, assign the issue to a co-worker (this fiedl might be hidden, depending on the issue creator permissions)
  8. Add a new picture to the issue by selecting the blue Capture button or select an existing photo by tapping the blue Library button *
  9. Save the issue by tapping the Disk icon at the right hand top of the screen


Up-to 4 pictures can be added to a new issue