Support desk

Dashboard

How do I create a new Issue?
Creating a new Issue is fairly easy, but does depend on the way the Issues functionality is used in LEVIY. Issues can be created on Client, Object or Unit...
Mo, 11 Dez, 2017 at 2:39 PM
How do I add an Action for an issue?
Sometimes a specific Action needs to be performed before an issue can be handled or closed. This way the issue's reporter can monitor the status of a...
Mo, 11 Dez, 2017 at 2:40 PM
How do I close or re-open multiple Issues in one go?
Sometimes it's convenient to close multiple handled issues at the same time or even re-open a couple of them in one go. LEVIY enables the user to do ...
Mo, 11 Dez, 2017 at 2:41 PM
How do I assign an employee to an existing issue?
It may happen that an employee has created an issue, but that, for example, the assigned employee must be adjusted afterwards. This can be easily adjusted b...
Mo, 11 Dez, 2017 at 3:22 PM