Support desk

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How do I create a new issue?
Creating a new Issue is fairly easy, but does depend on the way the Issues functionality is used in LEVIY. Issues can be created on Client, Object or Unit l...
Fr, 8 Dez, 2017 at 1:53 PM
How do I add a new Action to an issue?
Adding an Action to an issue can be done while creating a new issue or by looking up an existing issue. Both while creating a new issues and by opening an e...
Fr, 8 Dez, 2017 at 1:55 PM
How do I change an issue's Type or the issue's Assignee?
Sometimes an existing Issue needs to be adjusted, because the issue type or assignee is incorrect. Both of these can easily be amended, by looking up the pa...
Fr, 8 Dez, 2017 at 2:00 PM
Where do I find all outstanding issues?
During daily operations employees are able to register issues. Within a company we are able to distinguish different types of issues such as cleaning, tech...
Mo, 11 Dez, 2017 at 11:09 AM
How do I assign an employee to an existing issue?
It may happen that an employee has created an issue, but that, for example, the assigned employee must be adjusted afterwards. This can be easily adjusted b...
Mo, 11 Dez, 2017 at 3:21 PM