Support desk

Dashboard

I can not sign in to the dashboard
It may occur that a user can not sign in. The following things need to be checked if this occurs.  1. Make sure that the device has a strong 3G, 4G or Wif...
Do, 7 Dez, 2017 at 1:23 PM
How can I change my password in the dashboard?
It may occur that the password made by LEVIY or the system manager is difficult to remember. Or that a user has forgotten his/her own password and it is not...
Do, 7 Dez, 2017 at 1:25 PM
How do I activate my account after receiving an activation link?
When a new user account is created, an activation link can be sent to the e-mail address of the new user. This enables the user to activate his/her own acco...
Do, 7 Dez, 2017 at 1:29 PM
How I can I change the language in the dashboard?
It may occur that a user would like to change the language in the dashboard. LEVIY is currently available in 5 languages; Dutch, English, French, German and...
Do, 7 Dez, 2017 at 1:32 PM
I am not receiving any e-mail notifications
Data is sent with the LEVIY app on a daily basis. LEVIY allows users to receive an e-mail notification when data is sent. This way the a user is notified wh...
Do, 7 Dez, 2017 at 1:35 PM